TABLE OF CONTENTS
Contact
Email: errole@errole.com
Website: www.errole.com
About Me
In my next life, I'm gonna be a latte and coffee barista who travels, but until then I'll continue telling stories with my camera and educate the people who walk into my life about technology.
Printable copy of this resume 👇
Work Experience
Aug 2012 - Jul 2020 Microsoft Product Advisor
Empowering and accelerating organizations and educational institutions with their digital transformation. Ensuring successful adoptions and experiences of the modern workplace and classrooms with solutions from Microsoft 365.
Showcased and highlighted Microsoft products, as well as demonstrated the best way to stay organized with Microsoft related applications across all devices. While conducting workshops with consumers and customer success training with enterprise customers.
Jul 2020 - Mar 2021 Microsoft Trainer
Conduct remote enterprise training to drive product usage/adoption, provide virtual Microsoft Innovative Educator (MIE) training and certification for EDU, virtual graduations for various k-12 schools and support community engagement workshops/training.
Sep 2020 - Mar 2021 Microsoft Temporary - Digital Customer Experience Demo Talent Lead
Worked to produce customer experience demos that engage and instruct. Decisions regarding content, style and execution of demos are part of my day-to-day work experiences. Outlined scripts that tell compelling stories, work as the on-screen talent, and lead script reviews with the associate team.
Produced demos on budget and brand by creating script pre-recordings that model the expected voice, tone, style, timing and work product. Met regularly with the Project Manager and associate team to share key learnings from market watch of how-to and tutorial trends.
Dec 2009 - Present Errol E Photography LLC Photographer & Founder
Knowledgeable on various digital cameras, lighting equipment, and Adobe products. While supporting E-commerce products and services for all clients. Had published works across different forms of digital and print media. While being able to photograph well known public and political figures.
Dec 2021- Present Delaware Natural Resources and Environmental Control
I’ve led the Photography Department, producing and executing all photography projects and campaigns. While managing the strategy, execution, and creative direction of all brand photography, paid media, and internal product video.
Vet program pitches for feasibility and develops solutions to foreseen roadblocks. Monitored campaign progress and identified when to escalate issues or troubleshoot issues relating to workflow.
Developed and organized a new digital asset management system. While being responsible for quality control of assets, ensuring deliverables adhere to brand guidelines.
Core Competencies
✧ Business Analysis – Requirements Gathering ✧ Consulting & Advising ✧ Team & Cross-Functional Communications Instructional ✧ Customer Service
Skills + Certifications
✧ Windows 7 - 10 ✧ Microsoft 365 ✧ Google Workspace ✧ Apple devices
Education
2005 - 2009 Wilmington University B.A. in Multimedia Design & Photography
